Tue – Sun: 10 AM – 8 PMhelpdesk@thedrt.in

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Refund & Cancellation Policy

At Deep Relief Therapy, we maintain clear guidelines regarding appointment cancellations, reschedules, and refund requests to ensure seamless service management at our Hinjewadi clinic.

1. Cancellations & No-Shows

  • Cancellation Notice: Must be made at least 12 hours prior to your scheduled session time.
  • Late Cancellations / No-Shows: If a patient cancels last-minute or misses their session, it is strictly non-refundable.

2. Rescheduling Rules

You can easily reschedule your session up to 3 hours earlier than your original slot without incurring any penalties.

3. Refund Processing Terms

All services are refundable if canceled outside the 12-hour restriction window or in the event of transaction errors.

Processing Time:

Once a refund is approved by our team, it is processed within 12 hours and credited back to your original source account according to banking timelines.

4. Support Contact

Entity Name: Deep Relief Therapy

Support Email: helpdesk@thedrt.in

Support Phone: 9922255151