Back to Home
Refund & Cancellation Policy
At Deep Relief Therapy, we maintain clear guidelines regarding appointment cancellations, reschedules, and refund requests to ensure seamless service management at our Hinjewadi clinic.
1. Cancellations & No-Shows
- Cancellation Notice: Must be made at least 12 hours prior to your scheduled session time.
- Late Cancellations / No-Shows: If a patient cancels last-minute or misses their session, it is strictly non-refundable.
2. Rescheduling Rules
You can easily reschedule your session up to 3 hours earlier than your original slot without incurring any penalties.
3. Refund Processing Terms
All services are refundable if canceled outside the 12-hour restriction window or in the event of transaction errors.
Processing Time:
Once a refund is approved by our team, it is processed within 12 hours and credited back to your original source account according to banking timelines.
4. Support Contact
Entity Name: Deep Relief Therapy
Support Email: helpdesk@thedrt.in
Support Phone: 9922255151
